I put it on listing at Ticketek Marketplace, however, when I tried to remove them my tickets on the listing it said "unable to remove your listing". event It did however advise that i could now get in contact with Ticketmaster Resale website via a hyperlink that they had provided in the email. your Ticketek account. Tixel has helped hundreds of thousands of people change their plans without getting The Federal Court in Sydney has penalised Ticketek Pty Ltd $2.5 million for taking advantage of its market power following action by the Australian Competition and Consumer Commission. Yes! Ticketmaster vs Live Nation: Are Live Nation and Ticketmaster the Same? * Then they charged me listing fees for the sale of the the tickets (even though according to them the sale didn't happen) Ticketek Rewards - Redeem gift vouchers when you answer surveys, Buy Snoop Dogg tickets starting at $123.35, Buy Ed Sheeran tickets starting at $89.90, Hot Deals - Get 30% off tickets for the David Strassman comedy show, Shop Cirque du Soleil Crystal tickets starting from $76.40, Shop Lewis Capaldi tickets starting at $99.90. Login to your Ticketek Account, select the tickets you want to sell for up to 10% above the ticket price. Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. Date of experience: August 27, 2022. The Professional plan costs $39.99 a month and includes perks like the ability to run free shipping promotions and in-app ads, customize shipping fees, and add additional users to your account. Basically avoid if you can find another way to sell your tickets. In other words, it was the same $78 that they charged on the Website. Still waiting for payment as at 9 Nov. Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! You'll get your money back and another fan gets to go to the show. Ticketek refunds, the true facts - The Vigilante News My poor experience is with TRYING to use this service and their customer service, or lack of.I was unable to list my tickets for sale where others had already done so for the same concert. Thats on the laptop, so I tried the phone app, and that showed me the map, but didnt let me buy any ticketsI wish that artists (the label who organises them) would do their due diligence on a service before making people use them. No reply emails or any form of communication. Customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale on Ticketek Marketplace. Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets. Not only did the 'Resale' site not recognise my email address (to which tickets had been sent for an event), it did not recognise the event when searched for under Artist or Venue. I can't see too much feedback online about them (although Ticketek themselves have horrible reviews). 1 minute after noon it's my turn and all tickets are already soldthis was a small town concert. By the 10 days, I meant that they said I would he given the money 10 days after the match. You can get in touch with your friend (or ticket broker if you purchased from a ticket Florence and the Machine. Although both of them have many similarities, we can still differentiate them based on services and policies. If you are active on social media, you can follow them on Instagram, Twitter, and Facebook to know about shows and events that are happening soon. Check out the Ticketek Marketplace site for more information. Ticketek attracting complaints for delayed concert refunds after COVID Ticketek Marketplace You would be able to request for your money back if you cannot attend the show due to over 20 circumstances outlined by their team. The $41 itself doesn't have any superscript that leads to an explanation. Ticketmaster. Worst ever company to deal with. The American Rescue Plan Act of 2021 lowered IRS reporting thresholds for all e-commerce platforms including Ticketmaster effective January 1, 2023. The tickets can be purchased on Ticketek Marketplace at: https://marketplace.ticketek.com.au Look for the $330 listing which includes the Ticketek Marketplace fees. So as a rule they don't pay out until after the event anyway, even if you sell 6+ months in advance you've just gotta wait , Also the website is slow as fuck and shits me to tears whenever I have to use it. 30. My tickets are for Guns & Roses, and I am still a little nervous as when I made a complaint to Ticketmaster they advised that my only avenue of recourse is if I actually don't get into the concert, which really concerns me know because I really want to see them. Dont go near it- use Tixel if you can instead. See the Best Services in 2022 as rated by Australians on ProductReview.com.au. Australian F1 2023 - 4 Day Pass. Ticketek Marketplace Terms and Conditions of Sale. Lasttix offers promotional services . To learn how to buy and sell tickets on Ticketmaster, have a look at the subheadings mentioned below: In case the listing fails, make sure to revise the details or the Ticketmaster will not verify the ticket and you wont be able to sell the ticket. Ticket Info - Brisbane Powerhouse 0 $0.00. Angie-P 6 mo. Next day tickets show up on Ticketmaster Marketplace for 3x the price, what a ripoff. Sell tickets directly from your Ticketek Account. No wonder people resort to scalpers!! Good on You and Good Luck! Wife tested positive on 13th. If you click on "Mobile Ticket", you will get to the same link that was included in your To receive this offer you must be a Ticketek customer and all applications for the Virgin Money Go Account must be made via this landing page. Press J to jump to the feed. A dusty corner on the internet where you can chew the fat about Australia and Australians. You will be able to find discounts of up to 30% on selected shows. Those who buy tickets with no intention of attending a gig, who then want to sell their tickets at an inflated price through the same bloody vendor deserve every bit of bad karma and difficulty that they seem to be experiencing. If you choose not to sell your tickets via Ticketek Marketplace they should only be listed for no more than 10% above the face value of the ticket. The Musical Brisbane tickets via Q The lounge open 30 minutes prior to the main arena doors on an event day. Featured Events. phone and you can see your tickets there. Most of the sellers are sole brokers and the entire control of pricing of tickets is in their hands. broker) to get Starting with experience, Ticketmaster has a couple more years of experience than Ticketek. Please respect this by keeping the discussion on topic, and devoid of any political material. I purchased AFL tickers from a Ticketek outlet and they charged a $2.50 transaction fee. Many of us haven't booked on line since COVID started, The site is worse than I remember. Trusted by event lovers around the world, ticketek marketplace fees - buburayam.asia Companies can ask for reviews via automatic invitations. The RAC Local Lounge is located on the ground level with external access from Wellington St for a pre-show bite to eat and drink. ticket resale 676,100 fans safely resold tickets. Ticketek routinely mismanages ticket processing which should be simple. If for whatever reason you are unable to attend or need to sell your ticket, selling on Ticketek Marketplace is an easy and secure option. Sure, you can opt for Afterpay at checkout to settle your payment later if your order amount is above $50. I have this morning jumped onto my account to print the tickets to find they are in someone elses name AND that person only paid $352.80. original If you think your issue is common, then you can first try looking at Ticketeks FAQ section. Get a real job. I figured out that if you download the Ticketek app, you can delete Ticketek Marketplace listings from the app. Here's what to do: Go here and select 'Marketplace fan to fan' from the drop-down and submit your request. These links can be pasted on our mobile ticket If as many people forward thier experience to the Ombudsman as have made comments here they will be certain to investigate. [2022], Ticketmaster vs Live Nation Which One Is Best Option? you can't make. I bought a ticket for Steve Lacy on Ticketek Marketplace and im scared that its not a legit ticket, Sold my tickets in 20 minutes. Thanks a million Sandie for your wonderful help & tickets are now sorted enabling us to still attend the concert. eBay notably offers five different subscription tiers, ranging from a $4.95/month plan all the way up to $2,999.95/month enterprise plan. Ticketek boosts UK presence with Motorpoint Arena Nottingham deal Safe, Fast and Verified #Seinfeld tickets already on eBay and Ticketmaster Marketplace for 400% markup! I have not been paid yetI have taken the matter to the Dept of Fair Trading. We Need A Royal Ticketek Commission - Lifehacker Australia List your ticket in three easy steps. Ticketek acts as a good global leader with technology in ticketing. I am yet to receive any money and there is no where to contact anyone. The first payment may be due at the time of purchase. Thank you so much for taking the time to comment! Offers a huge variety of selections and has almost every type of event listed on its website. Where under TicketExchange you can exchange your ticket with others, under fan-to-fan resale service you can sell your ticket to another fan after being verified as a legit individual seller on the platform. Yeah this happened to me last year- my tickets sold within an hour and it took me months of trying to contact them to get my money back. I still haven't received anything and can't find any point of contact for ticketek marketplace. Ticketek will charge you the service or delivery fee based on your location and per transaction and nothing is set. If you received a PDF Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience. Find a selection of real tickets for the hottest upcoming events listed by fans at no more than 10% above face value. worried. This company has deliberately been set up to scam people and then use fine print to try and justify their behaviour.I recently sold tickets to a concert that I would not be able to attend. Hover over the Last Minute tab on the homepage and click on Deals. Ticketek: unable to lock ticket : r/australia - reddit.com It's a great practice to set a temporary password in your Ticketek account before doing People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Authentic and Verified. Login in your account and with the help of your exact location, the site or app will update you with all the upcoming events and shows happening near your area. Refunds, Payments and Exchanges. Our Gives the option of a digital barcode version or printout. 2 minute read. Marketplace has its own Twitter account you could try, but the only thing that got them morning for me was consumer affairs. We might say that it is tied since all the other sections concluded with both being winners or losers together but if you are bothered by paying more on extra charges, then trying Ticketek first can be more helpful. 6. Ticketek will deliver a full-service solution that will utilise the knowledge and relationships of Motorpoint Arena Nottingham's existing ticketing and customer services . ago. Tickets are sold by Ticketek Pty Ltd (ABN 92 010 129 110) ("Ticketek") as agent for and on behalf of Brisbane Powerhouse ("the Seller") and are subject to the following Terms and Conditions. Ticketek does a terrible job of managing this chain of private parties. Find out how we combat fake reviews. This is a rort stacked in the favour of liquidity for Ticketek & Ive complained to NSW Fair Trading. Ticketek: A global leader in ticketing and technology. Our Frequently Asked Questions: mobile ticket you have not yet used ticket. 760500 Views Aug 18, 2021 Article. Kids in primary school selling tickets for a school play do a better job. Ticketek routinely mismanages ticket processing which should be simple. Go here and select 'Marketplace fan to fan' from the drop-down and submit your request. And it has now been 17 days. McMillan sued Tickemaster, claiming they violated the provision of the Akransas Deceptive Trade . Press question mark to learn the rest of the keyboard shortcuts. In the unlikely event that there are any issues, we will find you comparable or better tickets. Even when you opt for cheap delivery options or discount coupons, the fees will reduce but only till 10%. Ticketek Marketplace will not be liable for any incorrect payments made due to the wrong bank details given in the seller's profile. Now that you have your ticket links, head to the SMS listing page and just copy & paste your links there one by one. The provided refund link for refunds by Ticketek was broken and didn't lead to any refund service. An administration fee of $10 will be charged. Open a Virgin Money Go Transaction Account today and make a purchase in the first 30 days to receive a $75 Ticketek Gift Voucher, plus 5,000 bonus Virgin Money Points. This is a review for Ticketek marketplace, run by Ticketek. I sold some tickets in January (17th) and it took two months (March 22) for the money to get into my account. Website doesn't work. Ticketmaster first encourages you to find the answers to your questions from their FAQ section. Ticket resale is a form of arbitrage that arises when the number demanded at the sale price exceeds the number supplied (that is, when event organizers charge less than the equilibrium prices for the tickets).. During the 19th century, the term scalper was applied to railroad ticket brokers who sold tickets for lower rates. Apart from the convenience fee, it doesn't charge you any other taxes and processing fee. Absolutely shocking customer service. We use modern, anti-fraud technology and hang on to tickets until payment is received. Always quick, always easy. If you cannot attend a performance you hold tickets for, you can re-sell these through Ticketek Marketplace, this is an authorised re-seller and tickets sold or purchased through this site will be accepted at our venue. listing page. Avoiding TICKETEK Fees? - Finance - Whirlpool.net.au I finally did get a short email back the night before the event, ABSOLUTELY APPAULING. It was quite a bit of money, and I'm worried about losing it. ticketek marketplace fees . Click List a ticket. Abhorrently bad process for handling refunds and rescheduling due to illness. November 16, 2018. Further details in the disclaimer. I've tried to contact ticketek through email but they haven't responded at all and its been ages. Please ensure you check the . Hi, can I ask what section of consumer affairs did you contact? Thank you! Tropical Storm Agatha, I sold my tickets, received an email that they were sold and that I would receive my money 7-10 days after the event. 24. . aren't going integration means you can list tickets for resale directly from your How do you know if theyre secondhand tickets? Not all event tickets will be available to . I purchased tickets for Brian Cox in Sydney. I received an email stating that they had been purchased and the money would be in my account 10 days after the event. 2023 Trustpilot A/S. If you have trouble listing your Ticketek ticket on Tixel try this method and it I have sent my concerns to the Victorian Ombudsman. To apply for a Refund You must complete the Refund Application Form here as soon as You know You cannot Attend the Booking, and up to 60 days after the Booking. The working of Ticketmaster is similar to any other trusted marketplace. Will also be reaching out to A Current Affair! Yeah same issue here - unable to remove listing. In fact, a study by the U.S. Government Accountability Office found that ticketing companies charge an average of 27% of the ticket value in fees. When we look at the popularity and expansion across the world, Ticketmaster beats Ticketek once again. Then I looked on Trustpilot at their reviews and really started to worry! Process again share my eTransfer tickets with a $ 0 balance card holder works have been and. Similar to any other ticket marketplace, buyers, and sellers can come together on its platform and grab amazing deals on different types of tickets. I've bumped the ticket by responding as recently as January 2023. Or which among Ticketmaster and Ticketek is a better marketplace to buy tickets from? Press J to jump to the feed. Create an account to follow your favorite communities and start taking part in conversations. Been trying for days. This post has been marked as non-political. What is Ticketek Marketplace? - Ticketek Australia The last step will be for payment and once your payment is successful, you will instantly receive a confirmation message. Ticketek, Eventbrite and many more. If you google "Victorian Ombudsman" you will find both the Postal Address and an email address. Analytical cookies mobile tickets. Scroll down and click the big "Sell Your Tickets" button. for everything it works for mobile tickets, it works for print-at-home tickets as well All patrons are welcome, but if you're a RAC Member, flash your membership card for priority entry. This is to maintain the upkeep of the platform and service and manage the accounts of both buyers and sellers. Get your tickets quickly as they are usually available for a limited time only. $75. For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. Press question mark to learn the rest of the keyboard shortcuts. Search. Jun 17, 2019 contributed by Nicole Bowman. How Hot Are Takis On The Scoville Scale, Mechanic Shop For Rent Paterson, Nj, Its now May 2022 and other than a very terse reply when I tried to follow it up via email - still no money. All Tickets. Choose how your checkout appears for attendees. We'll automatically reissue all tickets to the buyer. Ticketek New Zealand Limited (Company Number 670708). Ticketek Australia Questions | ProductReview.com.au I am in the exact same situation (sold tickets for the same game). There is no customer service centre you can call, just an automated voice call telling you to email. I don't have an email address or access to a computer. Venue Info | RAC Arena I went to the Sydney CBD Westfield HQ outlet of Ticketek, and they charged me $68 for the ticket then $7 Ticketek Fee + 1.95% Visa/Mastercard Ticketek Outlet Surcharge fee. I wish I could give them -500 stars.The customer service sucks and when they have your money theres no service and no refund so dont get duped into buying them refundable tickets. I replied and asked for a direct line or email address to speak to management/no reply since. Ticketek Marketplace - Buy and Sell Tickets Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. Along this process, Ticketek will ask you to choose a mode of payment through which you would like to get the money for the tickets. Does anyone know what to do about this? The lounge open 30 minutes prior to the main arena doors on an event day. When Ticketek get back to you, it will come through as an email. haven't received money from ticketek marketplace : r/melbourne - Reddit The Snake Pit is the perfect start of a sizzling summer, and you know you don't want to miss it Complete rip off, went to purchase online tickets was directed to this site beliving it was ticketmaster. including any chargeback or postage fees charged to Ticketek by a third party. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I purchased some tickets from Ticketek and as I need to sell, I was looking at selling on Ticketek Marketplace. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. Ticketmaster vs Ticketek Which is better? Ticketek routinely mismanages ticket processing which should be simple. ! It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. Sold my tickets on ticketmaster resale and got my money in the bank within 9 days. Calls to the only listed number for Ticketek are just cut off. By purchasing a ticket, you agree to be bound by these Terms and Conditions. The call centre shut the phone to the customer's face.. I emailed them regarding this issue but they still haven't reply back. receipt and SMS confirmation. Safe, Fast and Verified An administration fee of $10 will be charged. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. In the end I went to consumer affairs and they got it sorted. Wed 8 Mar, 23. ?DO NOT BUY TICKETS FROM TICKETEK! The date was changed ( it was in march now october) and I applied for a refund as my son has school camp on the new date. The status of those tickets are still active which means they still haven't been sold and I also haven't receive any email . Introducing Fan-to-Fan Resale. to find the link in order to proceed with this listing. They It seems like ticketmaster is a very dodgy site. We may earn small commission from the products mentioned in this post. 2 minute read. Ticketek Australia | ProductReview.com.au