Make sure that you clean all parts (tank and all heating elements) thoroughly. This list includes some of the more common problems that people have with tankless hot water heaters, but it is not all inclusive. Observe the safety precautions and call your gas supplier from a neighbors phone. Wire connection(s) are not fully secured- Confirm the wire connections or have a service technician confirm the connections for you. its destination, the more noticeable the gap. This is also a means of assuring that there is power to the water heater. Not sure which product is the right addition to your home? Establish and follow a routine preventative maintenance program. The Combination Gas Control is also constructed with a single-use gas shut-off device that will shut off the gas supply to the burner if the water exceeds normal operating temperatures. Here is the answer, Rheem Tankless Water Heater Error Code 13. The popularity of oversize tubs is growing, and so is the demand for large volumes of low-cost hot water. Richmond Tankless Water Heater Troubleshooting Check your heaters power supply. Well, you can try doing these steps before you finally call a professional service: Read also: Rheem Tankless Water Heater Error Code 13. Use a soapy water solution to test for leaks at all connections and fittings. To adjust the temperature, turn the temperature dial to an initial setting of 120oF. It manufactures its water heaters in Canada, Mexico, and Australia. If that is not the issue, the combustion shutoff device could have tripped and you may need to contact a qualified service technician. Set the thermostat to the lowest setting by first depressing the COOLER and HOTTER buttons at the same time and holding for 1 second. For a power vent water heater, follow these operating instructions below: The temperature of the water in the heater can be set/ adjusted by setting the temperature knob on the front of the Combination Gas Control (Thermostat). Going off the grid sounds noble, satisfying and eco-friendly. in the shower until the cold water has passed. Contact technical support for help with troubleshooting the issue further. Electric tankless heaters from Richmond are particularly easy to install. Tankless units are used in residential and light commercial applications for an on-demand and continuous supply of hot water. The result is that many Richmond water heaters are up to 2 smaller than competitive models. Water Connection Location: Bottom. Turn the gas control knob counter-clockwise to the ON position. If youre in the Dallas / Fort Worth, Texas area, call Horizon Plumbing Service at 817-461-1117 to get your tankless water heater running smoothly again. Table of Contents1 Top 5 Richmond Tankless Water Heaters2 About Richmond3 Richmond Tankless Water Heater Reviews from Consumers Online4 Richmond Tankless Water Heaters Warranty and Customer Service5 Where to Buy Richmond Water Heaters. Product Type: Tankless Water Heater. Rheem Manufacturing Company No, the direct ignition sends a spark to the main burner when hot water flow is detected. To prevent wastage of heated water, the 7.0 model is recirculation kit ready. Richmond Encore Tankless is about one third the size of a conventional water heater. You can also Leaking or open hot water faucets could also be the reason you are not getting hot water. Water heaters are an invaluable asset in todays homes, and not just any heater but rather a good quality heater to effectively and economically heat enough water for your daily needs. The Essential series consists of just tankless electric water heaters. It's not always something you want to do on your day off, but it still needs to be done. Do not open the inner door of the appliance and try to light the burner by hand. Pilot burner orifice is clogged- You need to clean or replace the pilot burner. Richmond Encore Tankless Water Heater Troubleshooting Several common issues are typically related to the Encore tankless unit. The best thing to do is to call their customer support. Richmond Water Heater Troubleshooting with Different Types of Units There is also an indoor version of this model. Whether you use a traditional or a tankless water heater, While Richmond water heaters come with elaborate manuals on how to use and set water temperatures, learning new information that can help prevent injury and for users to make the most of their appliances is not a bad thing. Explore the water heaters key components. If you do not have the hook ups to clean your water heater The pilot burner should be cleaned or replaced in this case. Eccotemp Protection Plans are available for purchase within 60 days of your water heater purchase. Turn off the gas valve (for gas heaters) or the circuit breaker (for electric heaters), and let the water in the heater cool completely. with theEccotemp EZ-Flush System Descaler Cleaning Kit. 3 Richmond Tankless Water Heater Reviews from Consumers Online, 4 Richmond Tankless Water Heaters Warranty and Customer Service. Tankless Water Heater Repair Richmond, On-Demand & Instant Hot Water Some, There may be some kind of switch that isolates the power. Troubleshooting any of these will require the manual for your specific water heater. Check out theProduct Selectoron our website to narrow down which product is right for you based on intended use, number of applications, and energy source! Inspect the combustion air-inlet and vent systems. Although a second unit might seem like a large investment, it can actually save you money in the long run since youll use less water while waiting for hot water to arrive and less gas to heat the water. Disclaimer: Water Tech Advice is supported by readers. Several Richmond water heaters already fit within the new NAECA standards, and others were made compliant without significantly increasing their size. The best way for you is to go to the official website and find thorough information there. All water heaters are non-condensing. However, many first-time and beginner road travelers and RV How to Connect a Generator to Your Tiny House Without a Transfer Switch. Low gas pressure could also be the cause of the problem. Yes, we do. However, if your tankless water heater frequently becomes overloaded, you should consider either upgrading to a tankless water heater with a higher capacity or adding a second unit. Electrical polarity to the unit is incorrect. Open the cold-water valve and let the tank refill completely. We have a full line of standing pilot, intermittent spark, direct vent, sealed combustion and high efficiency commercial water heaters. However, there are a few checks that apply to multiple models and water heater types: Everything requires some maintenance. However, they are different from Rheem heaters, as Richmond develops its own innovative technology for use in a wide range of heaters for both residential and commercial applications. The built in recirculation pump circulates hot water from the water heater and returns the cold water that would normally run down the drain, back through the plumbing, allowing hot water to be ready at the tap without . Although the majority of Richmond heaters are tank models, the most energy-efficient and technologically-forward models are all tankless heaters. For standard tank-style (gas or electric) heaters, the procedure is likely to follow these basic steps: Richmond water heaters have a warranty that is specific to your water heater. Keeping your water heater properly maintained helps ensure it operates smoothly and efficiently, it is free of problems, and serves you for many years. Also, check the outdoor combustion air-inlet and vent system terminals to make sure there are no obstructions, and that there is no damage nearby caused by condensate. Combination Gas Control (Thermostat) Knob is not depressed while attempting to light pilot- Make sure you depress the knob as is required when lighting the water heater. Early in the development, Richmond researchers at their Montgomery labs discovered that flame arrestor plate designs might be vulnerable to the effects of lint, dust and oil (LDO). All Richmond tankless water heaters are compact, including the most powerful model: a gas unit that provides 9.5 GPM. Richmond Encore High Efficiency 9.5 GPM 199,900 BTU Tankless Natural read more Patrick Next > Turn on the gas supply and/or increase the inlet gas supply pressure. If your gas valve or water valves are not fully opened, this could also cause the ignition to fail. All warranties are for the original homeowner and are not transferable. Drain a few quarts of water from the water heaters tank every month to clean the tank of deposits. Richmond water heaters are manufactured by Rheem and provide hot water with confidence. The status light indicates the water heaters status/condition depending on the color and blinking pattern: If the status light is not blinking blue, relight the pilot. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. As long as you contact the support, you wont have to be bothered by Richmond water heater troubleshooting. It has a minimum activation flow rate of 0.40 GPM and an even lower minimum flow rate of just 0.26, meaning youll receive hot water even when the flow is extremely low. your water heater, especially if you have well water. Common Tankless Water Heater Problems And How to Fix Them Often, you can quickly determine the cause of a malfunction by being able to identify the code. All Rights Reserved Vent Type: PVC. link to Why Does My RV Carbon Monoxide Detector Keep Going Off? A digital display makes setting a precise water temperature, or monitoring the unit's status, a snap! Refer to your product manual to make sure the clearance requirements are being met, as installing your water heater too close to other objects can block the air supply and create a fire hazard. You can find the steps and the ways on the official site. Some of the models are suitable for both multiple appliances or a single application it all depends on the incoming water temperature. Again, these are field serviceable. Locate the piezo-electric spark generator which is located on top of the combination gas control. It automatically shuts the unit down whenever it senses the presence or flammable vapor or the air inlet openings get blocked. Turn off the gas valve (for gas heaters) or the circuit breaker (for electric heaters), and let the water in the heater cool completely. If you are unable to light the main burner to your Richmond power vent water heater, it may be due to the following issues: There are several possible causes for this problem: Check this too: Kinetico Water Filter Troubleshooting. Go to the next step if you do not smell gas. Additional features of this model include advanced self-modulation and external digital thermostat control. If you have an electric unit from Richmond, you may have experienced a sudden temperature change in your shower. This is similar for most tankless heaters on the market. Click here to browse our residential tanks! The warranty varies based on the model. If the appliance will not operate, turn off gas to the appliance and call your service technician or gas supplier. You also have the option to opt-out of these cookies. You can also clean the burner by scrubbing with mild detergent. In the unlikely event of a water leak, it shuts off the flow of water, Control temperature, set Vacation or Away Mode, view energy usage and know immediately about leaks and service alerts from anywhere with built-in EcoNet WiFi Technology and the EcoNet App1, Find out about an issue before theres no hot water with a built-in leak detection system that detects any leaklarge or small, internal or externalin as little as 15 seconds7, More durable than standard heating elements, stainless steel elements deliver longer service life, This coating technology protects the tank and limits the chances of an internal water leak, Enjoy simplified maintenance and easier draining than with a standard plastic drain valve, This upgraded rod helps protect the tank from corrosive minerals in your water, Copyright 2004 - These cookies ensure basic functionalities and security features of the website, anonymously. This natural gas condensing indoor tankless water heater with built-in recirculation provides instant hot water at the tap, reduces water waste, and is ENERGY STAR certified. The temperature of the water in the heater can be regulated by pressing the COOLER or HOTTER arrow buttons on the front of the combination gas control. You need hot waterand peace-of-mind. Look in the manual for your specific water heater for these error codes if applicable. Visually inspect the hot surface ignitor and main burner periodically. In some cases, it turned out that the owners had set the vent beyond the suggested limits. RMTGH95DVELN-2 Encore RMTGH Condensing Indoor Tankless Water Heater - Best Heavy-Duty. Offering 8.8 GPM, it can provide enough hot water to supply most (if not all) of your appliances at the same time, even if you live in a cold climate. All Rights Reserved To fix this problem, you first need to purge the air from the gas line and then try again to see it will light. Intelligent leak detection system provides real-time notifications that prevent catastrophic failure, Exclusive technology provides performance updates and alerts on your mobile device1, All-inclusive leak detection and prevention system with proprietary auto shut-off valve limits leakage to no more than 20 ounces of water2, Because the Richmond Hybrid installs like a standard electric water heater, installation is hassle-free, making it perfect for replacement and its simple to service. Richmond Water Heaters Replace the combination gas control (thermostat). Gas Connection Size: 3/4 inch. Low- Represents an approximate water temperature of 91, Hot- Represents an approximate water temperature of 125, A- Represents an approximate water temperature of 130, B- Represents an approximate water temperature of 140, C- Represents an approximate water temperature of 150, Very Hot- Represents an approximate water temperature of 155. Use this number to contact Ream for tankless water heater support: If you need customer support for your Ream or EcoSmart tankless water heater, contact this Eemax support line: 877-474-6473 Monday - Friday 9am / 5pm Before you call you will need the model number and serial number of your water heater. Digital thermostat with self diagnostic program, Two High altitude options: up to 6,560 or 9,840 ft. elevations, Corporate Office: 1100 Abernathy Road, Suite 1700. The best models utilize condensing . Just like everything with these three characteristics, it is time-consuming and challenging. All the heaters in the Encore RMTG series are mid-efficiency, but they still more energy efficient than those of many other brands. The Richmond Encore Tankless provides a compact solution for a continuous supply of energy-efficient hot water that won't run out. A Lack of Combustible Air 2.1 How To Richmond Water Heater Pilot Light Won't Stay Lit (Fixed) Read More Chlorinate the water supply as a way to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. Strategically position risers in the water pipe system or use water hammer arresting devices to minimize the banging noise that can occur as result of rapidly closing faucets or solenoid valves in automatic water-using appliances. If you need to reach a higher temperature, such as for commercial usage, you can purchase an upgrade kit. Most efficient water heater available with up to $5,000 in lifetime savings and less than 2 year payback*. Lightweight plastic tank will not rust; ideal in hard water applications. Toggle the ON/OFF switch to the ON position. The largest of all the models in the Essential series, the RMTEX-36 is ideal if you are looking for a solution for an average-size or large home and youd prefer to have electric than gas. Texas State Board of Plumbing Examiners Draining or troubleshooting the water heater is pretty straightforward. However, since gas as a fuel source is cheaper, they cost less to run. Through the sight glass, inspect the pilot burner flame with the main burner off and inspect the main burner while firing. Richmond urged the ANSI standards be reviewed. I have a richmond encore tankless water heater model RMTGH95DVN. You will thus need to set the desired water temperature. water filter, debris can become trapped in this long path if not stopped by Tankless Mid-Efficiency Water Heaters. Richmond Water Heater How to & Troubleshooting Guide We call it Peak Hour Demand. Check to make sure that the water is on and that it flows. Definitions of Rheem tankless water heater error codes Rheem fault code 00 - Indicates 1-hour continuous combustion. The Richmond Hybrid is also EnergyStar Compliant and may qualify you for a local or utility rebate. Heaters in the Encore RMTG series even have an optional maintenance notice setting. If you still want to review all the top brands before purchasing, see our overview here. If there is soot or deterioration, contact the local gas utility to fix the problem and clean the flue, or replace the flue, flue baffle, and venting system before resuming operation of the water heater. Remove the screw attached to the upper heating element access cover and take it off. But if it happens, use the ignition to turn the pilot on again. Necessary cookies are absolutely essential for the website to function properly. These are designed to meet a diverse range of water needs. FV sensor detected presence of flammable vapors. Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. I have a richmond encore tankless water heater model RMTGH95DVN. Press and release each of the buttons once. If the combustion shut-off device is at fault or gets tripped, it will turn off the unit and the main burner won't stay lit anymore. Be sure to follow the manufacturer's instructions for flushing your water heater model. Well water can cause a quicker buildup of debris Rheem Manufacturing Company Depress and hold the gas control knob all the way down. The cookie is used to store the user consent for the cookies in the category "Performance". Flush the tank by opening the cold-water valve for a few minutes, letting the water drain out of the tank through the hose; then close the cold-water valve. EZ-Link cable connects two tankless units to operate as one - now available for high demand applications. Its full of built-in smart features to help prevent cold showers, alert you of issues before theres no hot water and protect your home from potential water damage. Shipping Dimensions: 37.50 H x 24.60 W x 12.60 D. Shipping Weight: 83.0 lbs The reference mark A or 1 mark represents an approximate water temperature of 130oF. Water temperatures above 125oF can cause severe burns or death from scalding. These models are not designed for use in mobile homes. ON/OFF Dial Control with adjustable digital temperature display. The RTG-64X, RTG-84X, and RTG-95X outdoor models are for outdoor installations only, and are a great alternative if your climate is appropriate. Rheem error code 03 is found on units with MIC-180 or EZLink. Analytical cookies are used to understand how visitors interact with the website. Telephone: (800) 845-6524. The temperature appears on a digital display on the front of the unit. The combination gas control was set at its lowest setting before the water heater was shipped from the factory to comply with safety regulations. Toggle the ON/OFF switch located on blower assembly to the ON position. For most tankless water heaters, the display with present an error code to inform you that your air supply or exhaust is blocked. Learn more. Simply set the desired temperature and walk away. Toggle the ON/OFF switch located on the lower assembly to the OFF position. The warranties for the Encore RMTG series are even longer. These are The Easy Steps. What should you do when you encounter an issue with your Richmond power vent unit? Hard Make sure that your heaters power (within the breaker panel) has been turned off, Remove 2 screws that secure the upper side cover, located on the tanks side, Lift and remove the insulation so you can expose the thermostat. 28 results for "Richmond Tankless Water Heater" RESULTS. Your Air Supply or Exhaust is Blocked. All Rights Reserved Choosing a water heater is based on your family size and how much hot water you will use in one continuous hour. Take a tool such as a flat head screwdriver to adjust the temperature to the desired limit. This cookie is set by GDPR Cookie Consent plugin. We use cookies to ensure that we give you the best experience on our website. This means your water heater is having issues with either combustion air or venting. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. We check everything over and look at the heating elements, check the valves and look for mineral build-up. Water Heater Profile: Tankless. It's full of built-in smart features to help prevent cold showers, alert you of issues before there's no hot water and . If there are bubbles, this indicates a gas leak that must be corrected. Richmond Encore Tankless is about one third the size of a conventional water heater. Check the vent and/or combustion air-inlet systems for obstructions. you need a valve bypass kitto assist with the cleaning process. Atlanta, GA 30328, Corporate Office: 1100 Abernathy Road, Suite 1700. They are small and compact, wall-hanging, and take up much less space than the tank-type. Testing takes place at the Richmond laboratory as well as at third-party locations to ensure impartial results.