A pop-up box will appear revealing the code. Footasylum has collected 369 reviews with an average score of 1.86. . Footasylum Reviews | Read Customer Service Reviews of www.footasylum Reordered again Sunday afternoon, Monday morning was here. Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. "No returns or exchanges will be accepted between Monday 26th December to Wednesday 28th December". Thanks,Rebekah. As we were waiting for our trainers to come up, they constantly were putting their hair right, their clothes right, stopping infront of every mirror to check themselves out, adjusting make up. That is great news about the fast delivery.We hope to see you again very soon. They also offer a WhatsApp device but it doesnt work. Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. After 6 attempts to chase delivery of my item, I have finally just been informed the order was cancelled on the 23rd. Search for local Shoe Shops near you and submit reviews. Looks like they have found the nearest spare tatty box to send them out in. I have all the evidence I need to prove I returned them and purchased a different pair through another store shortly after. Accurate And Undamaged Orders. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Courier. I would avoid at all costs. We hope to see you again very soon. It's great to hear you are happy with the coat and that the delivery was so quick. Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. Get your sneaker fix anytime, anywhere with the Footasylum app. Wow! We had enough to look as it took ages and I was just gobsmacked, watching them treat their customers as though they were a nuisance. Was my daughter's main present - I'll never use this establishment again and urge others not to as well. Customer Service. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We use dedicated people and clever technology to safeguard our platform. 28 Feb. Up to 60% off at Footasylum during the half term sale. Useless. Tried to send Crocs back as they didnt fit my daughter. Round and round in circles. I would avoid at all costs. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. Shocking company - bought two items trainers and sliders order value 100.28 never received. When you hover over the mens, womens and kids' dropdowns, youll see Featured on the right-hand side. Do you agree with Footasylum's 4-star rating? All items must be returned in their original boxes and packaging. And would recommend to all my friends amd family. Once Footasylum has received and inspected your order, a refund will be issued. Footasylum Discount Code: 10% off Everything. Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood, - Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. I have no complaints at all, fantastic service.. item arrived perfect after 3 days. Footasylum runs individual and seasonal sales that are different to the main brands websites or stores, so you can save money and get cheap deals on the latest collections. Discount. 299.99. Hey Karl!Thanks for taking the time to leave us a review. With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. They all fit perfectly. They were dispatched quickly and delivered within a few days to Northern Ireland. All rights reserved. 3 ratings with the average rating of 4 out of 5 stars. Under Armour Tech Quarter Zip T-shirt 4066499106 Mens Tops. Shocking customer service, an item was missing from my parcel and all they kept saying was that they had cctv footage of the item being packed and could not resend it.Disgraceful how they are able to operate. Here are 8 tips for writing great reviews. Extremely moody.I've never seen such self absorbed people. My son lost out on his Christmas presents as a result. Please note that we may share your email with the company to verify your order. Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Asked for a pair of trainerscould not even tell what the guy said. Received 2 small refunds for I don't know what! First and last time I will use this company. It goes against our guidelines to offer incentives for reviews. In November 2022 I placed an order with FootAsylum and it never came. Thanks,Rebekah, Ordered a Nike Black Coat from Footasulym and within one day it arrived.Over the Moon with the coat and fast delivery.Highly recommended to anyone looking for dedicated online shopping experience.Theresa, Hey Theresa!Thanks for leaving us a review. We hope to see you shopping with us very soon. I know customer service.Not one of them smiled.Not one of them acknowledged.Not one of them spoke clearly. OL10 2TA. Code Expires. A refund can take up to 10 working days to show in your account. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Although the guys were lovely and well mannered, they couldnt seem to resolve my problem. My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. We hope to see you again very soon. Shopping & Fashion Clothing & Underwear Shoe Store Footasylum Footasylum Reviews 59,796 Great 4.0 VERIFIED COMPANY www.footasylum.com Visit this website Write a review 4.0 total Filter : Most relevant CL Clare 18 reviews GB 7 hours ago Perfect from start to finish Perfect from start to finish. Date of experience: January 04, 2023. This time, however, when I ordered, their courier choice was Yodel. I have worked in retail for over 15 years. All rights reserved. We spoke to Footasylum's senior leaders . Founded in 2005, Footasylum is a subsidiary of JD Sports and has grown into a popular destination for the latest footwear and athletic apparel. Full price items only. 1 Helpful Report (3 years ago) F Returns - Difficult 0.00% Industry Average " I got the wrong size shoes and to return them I have to pay 160 . 1. Which are the instant chat and the WhatsApp!! Ordered it on Monday and it was delivered on Tuesday. Got them cheaper than any other website. After that drama of getting the trainers upstairs, and trying them ondecided to purchase at the till. It's your job. The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! If you want to exchange your order, fill out the exchange section of the returns form included in your order and send back your item. Paying out money for nothing but stress, Not happy, my son purchased with his birthday money a Nike tech Fleece hoodie & joggers from Dundee shop, price tag said 95 for the hoodie but he was charged 110, told they just haven't repriced yet! Get Discount. What Is Nike's Returns Policy? | Nike Help In real life, they are dull, boring and have no character at all. They all fit perfectly. Ordered and paid on 10th December my daughter's Xmas present. Make sure your order is unused and in original packaging and labels. We are so glad to hear you are happy with the service. All in all, satisfied with my purchase and dealings with this shop. Delivery to Australia was super cheap and very very fast! Order placed Sunday afternoon and delivered Monday afternoon. Once cleared, your points will turn into money off any future purchases. AnswerThePublic listens into autocomplete data from search engines like Google then quickly cranks out every useful phrase and question people are asking around footasylum on 01 Feb. It's a goldmine of consumer insight you can use to create fresh, ultra-useful content, products and services. It goes against our guidelines to offer incentives for reviews. The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. Footasylum Reviews | Read Customer Service Reviews of www.footasylum They sent me trainers in a damaged box. Was told that neither was possible because I didnt return them in the original shoe box! Create a Return International Returns For all international returns outside of the UK, please visit our dedicated international returns page. 2023 Trustpilot A/S. Ordered it on Monday and it was delivered on Tuesday. Anyone can write a Trustpilot review. For more information on the cookies that our site uses click here. Gain access to Footasylum UNLCKD through your main Footasylum account. AVOID THIS COMPANY!!!! Black and white are the most popular colour for shoes and clothing, as they act as a neutral base for bolder patterns and brighter tones. 20%. Very disappointing.Would never order from them again! Footasylum exchanges are only available in the UK. We often link to other websites, but we can't be responsible for their content. Wow! For every 1 spent, you'll earn 5p back every time you shop online or scan in-store. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. Trying to get through tocustomer services horrendous, gave me the number to generate the return labelat Asda and it didnt recognise this.The Whats App message sent on the 12 January has still not been read and Klarna have reinstated the payments, so we are left with a pair of shoes that dont fit. Just noticed that the box they have sent them in isn't for the correct trainers. A simple full refund is all I wanted from the first time I was messed around!! Up to 60% off at Footasylum on selected women's t-shirts. Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). Verification can help ensure real people write reviews about real companies. Ordered Nike trainers. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. For all international returns outside of the UK, please visit our dedicated international returns page. As the seasons change, more and more collections and features are promoted but there are a few ranges and edits that never go out of style and are popular all year round. Paying out money for nothing but stress, Not happy, my son purchased with his birthday money a Nike tech Fleece hoodie & joggers from Dundee shop, price tag said 95 for the hoodie but he was charged 110, told they just haven't repriced yet!