If youre experiencing slow broadband or youre just curious about your internet speeds, you can check your BT broadband speeds through your online account or the app. Adelaide SA 5001, 1800 222 790 Call 132 135 Things you should know BT Super forms part of Retirement Wrap ABN 39 827 542 991 ('Fund') and is issued by BT Funds Management Limited ABN 63 002 916 458, AFSL 233724 ('BTFM'), the trustee of the Fund. Please use one of the customer service options listed above. How do i contact a human to ask why I am paying for a service I am not getting? Open an account in minutes If youre ready to get started you can apply online in about 10 minutes. execute the strategy once the Board approves it. We try to take an open and transparent approach and provide a broad-based comparison service. gold.life@BTFinancialgroup.com You can nominate one or more dependents. BT | 48,351 followers on LinkedIn. Create one Quick links Track your order > Report or track a fault > Pay a bill > Get help or contact us > Download the My BT App > Looking for BT Mail? Post . Adelaide SA 5001, BT Super Invest Because of this you should, before acting on this information, consider its appropriateness, having regard to your objectives, financial situation and needs. Our Privacy Statementexplains how we use cookies. The premiums for standard death and TPD cover range from $2.21 per month to $47.73 per month (for females) and $4.71 per month to $57.44 per month (for males). Sydney NSW 2001, 1300 784 207 Log into your account to set up your direct debit or locate your BPAY details. We also provide general advice on credit products under our own Credit Licence ACL 385509. Chant West has not taken into account the objectives, financial situation or needs of any specific person who may access or use the Information provided, including target markets of financial products, where applicable. You can do this either from the plug or the power button on the back of your router. GPO Box 2861 ","anchorName":"#what-insurance-cover-is-available-with-bt-super"},{"label":"How do I join BT Super for Life? You can lodge a complaint using any of the options detailed above. Email: If you are not a customer of one of the banks listed above, you can still sign up for a BT Super for Life account but will need to open a bank account first. Keep me signed in Help > Create new Email address > on Is there a way to contact BT via email? - BT Community You should obtain and consider the PDS before deciding whether to acquire, continue to hold or dispose of interests in a Super Product, BT Panorama product, or BT Margin Lending Margin Loan. + 0.15%* p.a. It looks like you might have selected Yahoo when setting up your email, please select Other and then enter your email address and password. bt super contact email . You have been temporarily locked out. BT Super for Life offers two ways to invest your super depending on how hands-on you want to be. You can securely upload supporting documents if you wish. Please do not click on any links. Contact from abroad. You may also apply for up to three insurance options based on a combination of the following: When you apply for this type of cover, you'll be given flexibility to decide the amount of insurance cover you require; however, approval is not guaranteed and is dependent on the result of a medical assessment. + 0.03% p.a. BT ID or Email address. 19h39. To withdraw money from your super log into your account, go to request a withdrawal and follow the steps. Finder acknowledges Aboriginal and Torres Strait Islanders as the traditional custodians of country throughout Australia and their continuing connection to land, waters and community. bt super contact email - starhubmalta.com 18-04-2020 By cheque made out to BT Payment Services Ltd with your account number written on the back and sent to: Your BT account number (which you can find on your bill). Announcements, Guides & Community Updates. If you decide to apply for a product or service through our website you will be dealing directly with the provider of that product or service and not with us. 233724, is the trustee and issuer of interests in BT Super for Life which is a part of Retire See more Photos See all Videos See all 1:51 Help > Create new Email address >. Although we cover a wide range of products, providers and services we don't cover every product, provider or service available in the market so there may be other options available to you. Adviser contact page | BT Professional Lost or stolen. BT Email Help | Get support for your BT Email | BT Help There is a different Lifestage investment option for each decade, so you'll be placed in the investment option for the decade in which you were born. We closed BT Super for Life in August 2022 for new customers. You can cancel your package through your My BT online account, or by calling 0800 783 1401. Australian Financial Complaints Authority Except for any liability which cannot be excluded, Chant West does not accept any liability whether direct or indirect, arising from use of the Information. The product will automatically adjust to a more conservative mix of assets by increasing its allocation to conservative assets, such as fixed income and cash, and away from growth assets, such as shares and property, as you get older. Note: You can change your investment option whenever you want. Which super fund beat AustralianSuper as the best performer last year? We recommend speaking to your super fund to arrange the transfer. to 1.73% p.a. All costs are inclusive of GST unless otherwise stated. BT Super for Life offers two different insurance options: standard cover or customised cover. I don't believe it was a special deal that was not how it was sold it came across as standard. Panorama onboarding & navigation instructions, Instructions for reducing pension minimums, Adviser:1300 784 207 However if you post some details of your problem, then you should be able to get advice via this forum. Were reader-supported and may be paid when you visit links to partner sites. More information. As always, weve got you covered. 200 Barangaroo Avenue About BT Super for Life Please note, we are a comparison website and provide general advice only. This lifestage is for members fast approaching retirement or retired, so it has a higher allocation to defensive assets (however, slightly more allocation to growth assets than the 1940s stage). Level 11, Tower Two International Towers Sydney A pre-existing condition means any injury or sickness that you were aware of or a reasonable person in your position should have been aware of. *Note: BT Super for Life standard insurance has a pre-existing exclusion for a specific period. If either of these are lower than your minimum, follow the steps below to report and fix the problem. Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714 (Westpac) is the issuer of the BT Invest Cash Management Account (BT Invest CMA). Can I withdraw part of my super from bt and leave money in there I am retired, Thanks for your question and apologies for the delayed response. BT Financial Group does not accept liability for any loss or damage caused by the use of the Clearing House service. Sydney NSW 2000, Find a Product Disclosure Statement (PDS). to 1.16% p.a. We can help you improve both of these if you give us a call today! If you need to write to us, please check the back of your bill for the right address to use. Information is provided in good faith and is believed to be accurate, however, no representation, warranty or undertaking is provided in relation to the accuracy or completeness of the Information. We endeavour to ensure that the information on this site is current and accurate but you should confirm any information with the product or service provider and read the relevant Product Disclosure Statement (PDS) and Target Market Determination (TMD) or the information they can provide. 4190816, EEE producer registration number : WEE/AH0065TW, Protecting consumers & delivering content, UK individual Capital Gains Tax & your BT shares, Applying responsible tech principles across the value chain, Supporting small businesses to go digital, Partnering with charities on digital skills, Working with suppliers to get to net zero, Building towards a circular BT and beyond, Investor Relations - for institutional investors and telcoms analysts, Responsible Disclosures - to report an in-scope security vulnerability. Design your super Set your own pace and learn as you go, knowing you can always fine-tune your options. To contact us by live chat, email or phone, visit: You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. of your account balance, Up to $95 p.a. BT Help | Get support with BT products and services | BT Help Next, BTs saved costs are taken off. When the power light has turned blue, you can try connecting again. In this video I will be showing you how to manage contacts on BT Mail. Adelaide SA 5001, 132 135- Investors If you have any questions please contact the support team on 132 135 or via our secure online form . While our site will provide you with factual information and general advice to help you make better decisions, it isn't a substitute for professional advice. You should also consider obtaining personalised advice from a professional financial adviser before making any financial decisions in relation to the matters discussed hereto. The subject matter of this webpage is subject to the opinion of, and factual research carried out by, the author. on BTFM, BTPS, WFSL and BTSL are subsidiaries of Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714 (Westpac). BT platforms provide one place to manage your clients' investments, SMSFs, super and insurance, supporting you and your clients to manage their wealth. What are the key features of BT Super for Life? This means if your claim is directly or indirectly related to a pre-existing condition or occurred within two years to the cover commencing, your death or TPD benefit won't be paid. Your first option is to call the BT customer service team on 0800 800 150. Keep it turned off for a few minutes and switch it back on. For help switching broadband providers, give Utility Switchboard a call on 020 3048 4598. A Product Disclosure Statement (PDS) for BT Super Invest can be obtained by contacting BT on 1300 881 716 or by visiting www.bt.com.au/superinvest. Below are some links to BT pages that deal with these conditions: Call us now and talk to an expert. This lifestage is for members getting closer to retirement is getting closer, however not yet retired. was this a special deal as it does not say anything about phones included with Halo do you have a digital phone line? The exact amount deducted will be confirmed in your annual statement. Email Login Page Mon-Fri, 8.30am - 5:00pm (Sydney time), BT Managed Accounts Any taxation position described is a general statement and should only be used as a guide. Contact BT. 233722 (BTSL) and Westpac are together the issuers of the BT Margin Lending Margin Loan. BT Retail, like many other companies, use email forms. address:Locked Bag 6 Carlton South VIC 3053. +612 9155 4029, Advisers The most complained about issue when it comes to broadband is slow speeds and dropping connection. 13-09-2018 Please don't send attachments by email as it is not secure. If you pay it off early, youll also get a 1% discount, bringing it to 56.10. Target Market Determinations for the products are available. Family Law, Inheritance Law just to name a few) that protect and ensure that the remaining assets will be distributed in a fair manner. Prepare for your best financial future discover how our superannuation accounts can help you save for retirement. How much youre charged depends on how long is left on your contract. We noticed that you have JavaScript disabled on your web browser. Sign in. Youll also be charged if your service needs to be reconnected or unrestricted. This information has been prepared by BT Funds Management Limited ABN 63 002 916 458 (BTFM). If you've decided to select this super fund, you can apply online in less than 15 minutes. Disclaimer - Hive Empire Pty Ltd (trading as finder.com.au, ABN: 18 118 785 121) provides factual information, general advice and services on a range of financial products as a Corporate Authorised Representative (432664) of Centra Wealth Pty Ltd AFSL 422704. The issuers of the products named on this website can be found in the relevant disclosure document. Monday to Friday, 8:30am - 7:00pm (Sydney time) Request a callback Mail: GPO Box 7490, Cloisters Square WA 6850 Insurance Call 1800 025 127, Monday to Friday, 8:00am - 6:30pm (Sydney time) Underwriting Email: gold.life@BTFinancialgroup.com Fax: 02 9274 5764 Mail: GPO Box 5467, Sydney NSW 2001 Administration Email: View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. We use cookies for security purposes, to improve your experience on our site and tailor content for you. Should we be unable to resolve your concern at your first point of contact, we will then refer the complaint to our dedicated Customer Solutions team. To claim an early release of super, youll need to satisfy certain conditions. Add the VAT back on and that brings your cancellation fee to 67.32. If not do you know the model of the phone and I'll be happy to check for you. In addition, depending on your investment choices, the following fees and costs may apply: # Other fees, costs and charges may apply to your BT Super Invest account, such as a cash account fee and transaction costs eg buy/sell spread. AustralianSuper is a member of the Australian Financial Complaints Authority (AFCA) which is a free, fair and independent dispute resolution scheme. When products are grouped in a table or list, the order in which they are initially sorted may be influenced by a range of factors including price, fees and discounts; commercial partnerships; product features; and brand popularity. Full details regarding Chant West's research methodology, processes, ratings definitions are available at www.chantwest.com.au and Chant West's Financial Services Guide is available at www.chantwest.com.au/financial-services-guide. Investment, super and insurance solutions to empower our customers to build and protect their wealth. Investments in BT Super Invest are subject to investment risk, including possible delays in repayment of withdrawal proceeds and loss of income and principal invested. Luckily, there are a few ways you can complain to BT and get it seen to: BT will try and resolve your complaint as quickly as possible, but if it hasnt been sorted within 8 weeks or youre not happy with the result, you can contact the communications ombudsman who will have the final word. So there may be a delay between a super contribution amount showing on your payslip and that money appearing in your super account. If you intended to speak with your superannuation fund about arranging the release of your funds, please get in touch with BT Super directly. With BT Super Invest you can choose to invest your super in shares, ETFs, managed funds and more. Post:GPO Box 5218, Sydney NSW 2001 Lending criteria apply to approval of credit products. If you need to contact BT about your broadband bills, whether you want to pay your bill or simply ask a question, there are a few ways you can go about this. BT Super Invest Product Disclosure Statement(PDF), BT Super Invest Additional Information Booklet(PDF), BT Super Invest - Super Target Market Determination(PDF), BT Super Invest - Transition to Retirement (TTR) Target Market Determination(PDF), BT Super Invest - Pension Target Market Determination(PDF), BT Super Invest Investment Options Booklet(PDF). If you're a BT Business customer and unhappy with the product or service you've received, we want to help. BT Financial Group does not receive any commissions from Westpac as a . This stage has a very high allocation towards growth assets. QuickSuper Spotted something in our network that's unsafe or damaged? By 31/05/2022 fixation phare megane 3 Comments Off. Account and billing. The fees and costs provided are current as at19 February 2019 and may vary from time to time. We use cookies for security purposes, to improve your experience on our site and tailor content for you. BT Super | BT If your complaint relates to the handling of your personal information, you can escalate your complaint to the Office of Australian Information Commissioner (OAIC). Finder's digital asset trading is powered by Finder Wallet Pty Ltd (ABN 11 149 012 653) an AUSTRAC registered Digital Currency Exchange and reporting entity (DCE100735494-001). Please click Open account to apply via Westpac Online Banking. A notification will be sent whenever a contribution is made into your account. 19h29. Frequently asked questions about BT Super Please dont send attachments by email as it is not secure. Investing can help you lay the foundations for your best possible financial future by growing wealth and building financial security. Access the latest product updates, training and client resources on the BT Panorama user hub. How can I boost my super and retirement savings? You can also make a one-off contribution anytime using your mobile app with your BSB and bank account number. Our services may only be used by persons who have entered into a licence agreement with us, and use is subject to the terms of that licence agreement. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Other management, transactional and operational costs may apply to an ETF, managed fund or managed portfolio option. Performance, fees and insurance data is based on each fund's default MySuper product. We're prioritising our most vulnerable customers so, if your call isn't very urgent, please use our online support or call us back at a later date. Making a withdrawal However, answering your question, a will is not always absolute in nature. To get the best experience from our website, we recommend that you enable JavaScript. The Executive Committee assists the chief executive to: develop group strategy and budget for approval by the Board. Opening an account is fast, simple and straightforward. When I called to say I had not received them they said they were currently out of stock. 1 - 8 of 8 Compare Important information about our super fund comparison table 13-09-2018 BT - Part of Westpac Banking Corporation. . Password Show. 511363 for the provision of general insurance products. Email Login Page BT is committed to providing great service and our people are dedicated to ensuring we help you achieve your financial goals. Find out how investment markets affected your super returns. This package comes with a speed guarantee, stronger routers, double BT Mobile data, and up to 3 free WiFi discs to improve your speeds. To further help you, please see our dedicated Frequently Asked Question pages. GPO Box 3958 asklifeclaims@BTFinancialgroup.com, Call 132 135, Monday to Friday, 8:30am 5:30pm (Sydney time). relying on this information. The information provided is general in nature and does not take into account your objectives, financial situation or needs. Top investment strategists are advocating caution for investors as they identify the top themes to focus on in the new year. All examples and images are for illustrative purposes only. so my question is if you pay for a service but they can't provide it correctly should we not be getting a discount until they can provide the equipment agreed under my contract? The information shown on this site is general information only, it does not constitute any recommendation or advice; it has been prepared without taking into account your personal objectives, financial situation or needs and you should consider its appropriateness with regard to these factors before acting on it. product provider, We cannot provide you with personal advice or recommendations. Email . If you have attachments send your complaint by post or use the online form. How to make a complaint about BT Business, Set up Company and Group Contacts for Cloud Voice. General and personal advice are available. Sorry, we dont support new setups via the app anymore. Employers have up to 28 days (after the end of each quarter) to make super payments. Past performance is not a reliable indicator of future performance. No matter whats happening with your broadband, weve brought together all the numbers and contact methods you might need to help you out. Online form:you can use our secureonline form to submit your feedback or lodge a complaint: Read more about our feedback and complaints process, Easy English guide and accessibility guides. 17h28. If you have any questions about BT Super for Life or would like a copy of any material that is incorporated into this PDS by reference - marked with an - you can call BT Customer Relations on 1300 653 553. Although we provide information on the products offered by a wide range of issuers, we don't cover every available product or service. Help and support; Contact BT; Back. Anyone in Australia that is 18 years of age or older. We are also a Corporate Authorised Representative of Countrywide Insurance Group Pty Ltd trading as "Austbrokers Countrywide" ABN 51 586 953 292 AFSL No. 17h02. ","anchorName":"#what-are-the-bt-super-for-life-investment-options"},{"label":"What insurance cover is available with BT Super? 4190816 If youre not happy with your BT broadband connection and want to cancel, you might be charged early cancellation fees if you leave before the end of your contract. Beware of phishing emails circulating that appear to be from AustralianSuper asking you to click on a link to keep your password. If this hasnt worked, it could be a problem with your device. Download theInvestment Options Booklet(PDF) for a full list. 17h33 any inaccuracy in such information. Mail: Australian Financial Complaints Authority GPO Box 3 Melbourne VIC 3001. Im a pensioner aged 70yrs. If you are unsure you should get independent advice before you apply for any product or commit to any plan. BT will then also check your broadband speed and either give you tips to improve it or send out an engineer if you need one. Log in to your account and go to transactions to check all payments made to your super account. Make sure that your WiFi is turned on and flight mode is off. I need to contact BT about a guaranteed speed issue but I can only find an option of a phone number or an online live chat. BT Super for Life A simple personal super account that's easy to join, manage and grow. Get help here Choose a product Broadband Email Landline & Digital Voice BT Sport TV Mobile Choose a topic Account and Billing Moving to Digital Voice Security BT Halo ","anchorName":"#what-are-the-key-features-of-bt-super-for-life"},{"label":"What are the BT Super for Life investment options? Please use one of the customer service options listed above. give assurance to the Board on overall performance and how we're managing risks. BT Portfolio Services Ltd ABN 73 095 055 208 (BTPS) administers Panorama Super. Consider its appropriateness to these factors before acting on it. on Together, these products are referred to as the BT Panorama products. Email Login Page For the home For business and public sector For global business | UK Broadband TV Sport Mobile Gaming Discover BT Halo Help My BT Email Sign in BT ID or Email address Password Show Forgotten your login details? Contact BT | Call us or chat online | BT Help Retirement Wrap guide: Performance, fees, USI, ABN, address, contact BT Super Invest is built on the BT Panorama operating system, a market-leading technology that helps you manage multiple investments at once. BT Super member FAQs Explore BT Super Corporate employer FAQs Explore Adviser support FAQs Explore Contact us Can't find the information you need or looking to speak to our friendly team? Once we make a decision about your complaint, well write to you with the decision and the reasons supporting it. Read about the information youll need to complete your account application. Please refer to our FSG - General Insurance. Its easy to open an account online. Unless otherwise specified, the products and services described on this website are available only in Australia from Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714. Strange that a communications company haven't setup an alternative means of communications for customers to contact them when an energy company (EDF Energy) has. We value our editorial independence and follow editorial guidelines. +61 132135 btsocialmediateam@btfinancialgroup.com Financial Service BT Funds Management Limited ABN 63 002 916 458, AFSL No. Moving house? These may change or we may introduce new ones in the future. The sale of BT Super was dealt a blow last week, with the bank confirming reports that managing director of BT superannuation Melinda Howes was departing for family reasons, amid job cuts amid . Through BT, you can access a range of solutions across super, investments and insurance, to help you plan for today and tomorrow. finder.com.au is one of Australia's leading comparison websites. there is no online or email to contact BT currently - you need to phone 150 then billing If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side. BT Funds Management Limited ABN 63 002 916 458 AFSL 233724 RSE L0001090 is the Trustee of BT Lifetime Super - Employer Plan RSE R1001327 ABN 39 827 542 991. You've disabled cookies on the browser. Westpac and its related entities do not stand behind or otherwise guarantee the capital value or investment performance of any investments in, or acquired through, BT Super Invest.